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Limited Warranty for Rowdy Crowd Stemless Tritan Wine Tumblers
Rowdy Crowd Drinkware stands behind the quality of our stemless Tritan wine tumblers and want you to enjoy them with confidence. Your tumblers are covered by a one-year limited warranty from the date of purchase against defects in materials and workmanship under normal household use.
If a tumbler develops cracks, clouding, or other defects that are determined to be the result of manufacturing issue, we will replace it at no cost. Proof of purchase is required.
This warranty does not cover damage caused by misuse, accidents, exposure to sunscreens or insect repellents, improper cleaning, exposure to extreme heat or normal wear and tear (including scratches or fading). Tritan tumblers are durable and dishwasher-safe, but like all drinkware, they should be handled with care.
To file a warranty claim, please contact our customer service team on 704 727 7119 or email us at orders@distributiondirect.com. Provide your order number, proof of purchase, and photos of the issue. Once approved, we will provide a replacement of the same or comparable product.
This warranty is limited to the original purchaser and is non-transferable. Liability is limited to the replacement of the tumbler; no incidental or consequential damages are covered.
We are committed to ensuring your satisfaction. If you experience any issues outside of warranty coverage, please reach out to us, we’ll do our best to help.
